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J2 staff

Front line services provided by the Council during these unprecedented times are going to be supplemented by additional staff.

Council employees who are in a position to contribute to its emergency coronavirus response in a more positive and productive way are offering to support other departments, which are playing an essential role in these extreme circumstances, in the coming weeks.

Leader of the Council

Newcastle-under-Lyme Borough Council is amongst the first council’s to make payments to local businesses needing support during the COVID-19 coronavirus outbreak.

The first batch of Business Rates Support Grants payments will leave the Council’s accounts today and will be with local businesses by Wednesday in most cases.

Picture shows Recycling bins and waste

Residents in Newcastle-under-Lyme will see changes to their waste and recycling collections as a result of the initial impact of the Coronavirus (COVID-19).

The council is bringing in the changes, including not collecting food waste in a separate container, in order to maintain the overall service for as long as possible.

image of app store

We do understand that the impact of the Coronavirus (Covid 19) is having a massive impact on us all.

For most of us we will be spending far more time in our homes than before. This means that, for some people, they will be exposed to new or worse neighbour problems.

The Council is receiving multiple noise and garden bonfire complaints each day and we are open for business and dealing with them as best we can.


Desperate times call for desperate measures – of alcohol.

As everyone knows, there’s extraordinary demand for hand sanitiser at the moment to the point where it’s extremely hard, if not impossible, to find on the shelves.

This is a particular problem for the Council as it’s an essential product for our hardworking recycling and waste crews on a normal day – but even more so during the current coronavirus pandemic.

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