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Have Your Say - Public Consultation

Newcastle-under-Lyme Borough Council is committed to consulting local people on local issues, on the work that we do, and the priorities and aspirations for the borough.

What is consultation?

Consultation is a process of dialogue leading to a decision. Consultation involves seeking opinions on options before decisions are reached, seeking to increase the involvement of local people, communities, businesses and the voluntary sector in important decisions that may impact on them. The main aim of consultation is to listen to and learn from local people and communities.

Public participation is a statutory requirement but it is also more than that. It has become an integral part of the Council’s everyday functioning which aims to provide services which are more responsive to people’s needs and to also promote a democratic process which encourages local people to have an influence in matters that concern them directly.

The Council's research team carries out a range of consultation work both corporately and also on behalf of individual service areas. Consultation is carried out using quantitative and qualitative methods, including the Council’s e-Panel and focus groups.

Ongoing surveys

Satisfaction with council services surveys

Recycling Services

Streetscene Operations  

Environmental Services

Planning Services

Revenues and Benefits

Housing Services

Surveys with set closing dates

Homelessness and Rough Sleeping Strategy

We are looking for your views and comments on our new Homelessness and Rough Sleeping Strategy

All councils have been required to review their current homelessness strategies during 2019 and produce a new strategy which takes into account the changes in government legislation and policy, including the national Rough Sleeper Strategy.

The consultation is open until 3 January 2020. The outcome of the consultation, along with final documents, will be published on our website.

Please e-mail housingmailbox@newcastle-staffs.gov.uk to provide your comments and suggestions by 3 January 2020.

Recent results / feedback

Press release regarding the 2018 PSPO survey | Press release regarding the 2018 Recycling service survey | Results from the 2018 Guildhall survey | Press release following the 2018 Guildhall survey | Press release about support for Newcastle town centre featuring feedback from the 2019 Newcastle Market survey

The Council's e-panel

We are always looking for more residents who are interested in having their say on council services to join our e-panel.  If you wish to become a member then please follow this link to register - a process that should take around one minute.  You will then be told about council consultations and surveys when they are published and invited to have your say. There is no obligation to complete all surveys, you can answer whichever surveys interest you the most.

If you have any questions or comments about the consultation process, please contact our research team via surveys@newcastle-staffs.gov.uk.  For any questions or comments about individual consultations / surveys, please use the links provided above.

Last updated 20 December 2019

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