Home > All Services > Your Council > Have Your Say - Public Consultation

Have Your Say - Public Consultation

Newcastle-under-Lyme Borough Council is committed to consulting local people on local issues, on the work that we do, and the priorities and aspirations for the borough.

What is consultation?

Consultation is a process of dialogue leading to a decision. Consultation involves seeking opinions on options before decisions are reached, seeking to increase the involvement of local people, communities, businesses and the voluntary sector in important decisions that may impact on them. The main aim of consultation is to listen to and learn from local people and communities.

Public participation is a statutory requirement but it is also more than that. It has become an integral part of the Council’s everyday functioning which aims to provide services which are more responsive to people’s needs and to also promote a democratic process which encourages local people to have an influence in matters that concern them directly.

The Council's research team carries out a range of consultation work both corporately and also on behalf of individual service areas. Consultation is carried out using quantitative and qualitative methods, including the Council’s e-Panel and focus groups.

Ongoing surveys

Satisfaction with council services surveys

Recycling Services. Have your say

Streetscene Operations. Have your say   (New questions added 23 July)

Planning Services. Have your say

Revenues and Benefits. Have your say

Housing Services. Have your say

Surveys with set closing dates

Brampton Museum

Brampton Museum has exciting plans to improve what we do and what we offer our visitors.  Please help us to shape our plans by answering a few simple questions.  The survey will remain open until Monday, 30 September.  Further information on the Brampton Museum.

Recent results / feedback

Press release regarding the 2018 PSPO survey | Press release regarding the 2018 Recycling service survey | Results from the 2018 Guildhall survey | Press release following the 2018 Guildhall survey | Press release about support for Newcastle town centre featuring feedback from the 2019 Newcastle Market survey

Re-launch of the Council's e-panel

We have re-launched our e-panel and are looking for residents who are interested in having their say on council services to join.  If you wish to become a member then please follow this link to register - a process that should take around one minute.  You will then be notified of council consultations and surveys when they are published and invited to have your say. There is no obligation to complete all surveys that you are told of and you can respond to whichever surveys interest you the most.  If you registered after June 2018 and have received details of new surveys - or if you responded to an email asking if you wished to continue on the panel - then there is no need to re-register.

If you have any questions or comments about the consultation process, please contact our research team via surveys@newcastle-staffs.gov.uk.  For any questions or comments about individual consultations / surveys, please use the links provided above.

Last updated 20 September 2019

Back to the top of the page