Newcastle-under-Lyme Borough Council is committed to consulting local people on local issues, on the work that we do, and the priorities and aspirations for the borough.
What is consultation?
Consultation is a process of dialogue leading to a decision. Consultation involves seeking opinions on options before decisions are reached, seeking to increase the involvement of local people, communities, businesses and the voluntary sector in important decisions that may impact on them. The main aim of consultation is to listen to and learn from local people and communities.
Public participation is a statutory requirement but it is also more than that. It has become an integral part of the Council’s everyday functioning which aims to provide services which are more responsive to people’s needs and to also promote a democratic process which encourages local people to have an influence in matters that concern them directly.
The Council's research team carries out a range of consultation work both corporately and also on behalf of individual service areas. Consultation is carried out using quantitative and qualitative methods, including the Council’s e-Panel and focus groups.
Satisfaction with council services surveys
Recent results / feedback
Results from the 2018-19 Streetscene survey | Results from the 2018-19 Recycling and Waste Survey | Press release about support for Newcastle town centre featuring feedback from the 2019 Newcastle Market survey
The Council's e-panel
We are always looking for more residents who are interested in having their say on council services to join our e-panel. If you wish to become a member then please follow this link to register - a process that should take around one minute. You will then be told about council consultations and surveys when they are published and invited to have your say. There is no obligation to complete all surveys, you can answer whichever surveys interest you the most.
If you have any questions or comments about the consultation process, please contact our research team via firstname.lastname@example.org. For any questions or comments about individual consultations / surveys, please use the links provided above.
Last updated 1 May 2020