Your garden waste bin may not be safe to use if it is severely damaged.
We can repair or replace hinges or lids but if we think the bin is unsafe we will replace it, at no charge, once only. In this case you will not be charged for a replacement sticker.
Your replacement garden waste bin may not be new but it will be clean and safe to use.
For each replacement bin after the first one there will be a charge for a replacement container, sticker and a delivery charge of £25.
Residents are entitled to a single free replacement bin if their bin has one or no wheels, a dangling or missing lid or a substantial hole. if your bin is damaged in these ways and you haven’t had a free replacement bin before.
If you have subscribed to the garden waste collection service but haven’t received your subscription sticker or have lost/damaged it and need a replacement then use this online form.
You must have your subscription sticker on your garden waste bin in order to guarantee that it will be emptied.
You should receive your replacement sticker within 10 working days of payment and this should be placed on your bin as soon as possible.
Damaged garden waste bin
If you have a subscription for the garden waste collection service but need to replace your brown-lidded garden waste bin because it is damaged (has one or no wheels, has a hole in the side, or the lid is missing or hanging by one hinge) use this online form to order a replacement.
See more information about our garden waste collection service and how to apply.
Please put your bin out on your normal collection day before 6am.
Last updated 13 December 2019