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Household Waste

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Nappies, incontinence pads, sanitary waste

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Cans, tins, foil and aerosols

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Polystyrene, plastic tubs, trays, pots, bags and Tetra Pak

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Plastic bottles, card, glass bottles and jars

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Empty stoma and urine bags

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Paper, small appliances, batteries, textiles, food waste and garden waste


Your wheelie bin is collected fortnightly and is for materials that cannot be recycled. Please do not use it for recyclable items, garden waste or food waste.

Presenting your bin

Please place your bin at the kerbside by 6am on the morning of collection, and bring the bin back onto your property after it has been emptied.

Bin sizes

Every property can have a 180L wheelie bin for their non-recyclable household waste. Please note that the bins remain the property of the council. If you do not need a 180L bin, or find it difficult to store, a smaller 140L bin is available upon request - please contact us.

Households with six or more permanent residents can have a larger 240L bin if you ask for one. Please note that a formal application has to be made - please contact us.

If your property is unsuitable for a wheelie bin, we will give you black sacks for your refuse. We will collect two black sacks every fortnight.

Contact us

If you would like to ask for a different sized bin, please fill in this form or call us on 01782 717717 - or you can visit us in Castle House, Barracks Road (Newcastle town centre) or in the Town Hall (Kidsgrove).

Extra Waste

We only collect rubbish which is in your bin.  Extra rubbish in bags or boxes will not be taken, and may lead to enforcement action if it is seen as fly tipping.  If your property is unsuitable for a bin because of steps, only two bags of rubbish will be taken.  If you recycle all your cans, tins, foil, aerosols, plastic bottles, glass bottles and jars, cardboard, paper, small electrical appliances, household batteries, textiles, clothing, waste food and garden waste you will find that your rubbish fits into your bin.  Anything which doesn't fit in is your responsibility to dispose of, and the Household Waste and Recycling Centre is a convenient place to do this.

Missing or damaged bin

If your wheelie bin goes missing, you will need to report it to the police and get a lost property reference number. Once you have contacted us with the reference number, we will replace your bin. If you cannot provide a reference number, there is a replacement charge of £36.

If your bin is damaged during collection, please let us know as soon as possible so repairs or replacement can be arranged.

What happens to my non-recyclable household waste?

Your household waste is taken to the Energy from Waste plant on Campbell Road, Stoke-on-Trent. It is burnt to produce electricity and provides power for up to 33,000 homes in Newcastle-under-Lyme and Stoke-on-Trent

Last updated 2 August 2018

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