Like lots of Councils and businesses we have increasing numbers of our crews who are currently not in work due to either a positive Covid test, or a Track and Trace instruction to self-isolate. We are doing everything we can to cover collections across all services, but staff availability is changing hour by hour, even during the working day. If your street is listed here we will do our best to get back to you, but staff availaibilty may not make this possible. If you have reported a missed collection we do have you on our list to return to, but please bear with us, as we may not be able to return within the usual two days at the moment. There's no need to contact us again if we are running late, as we already have your details. We are prioritising the missed collections for food waste and household rubbish, becasue of the odour and hygeine implications. If you have coronavirus or suspect they you have coronavirus (temperature over 38C and persistent cough) please ensure that you double-bag all used tissues or disposable wipes and store them for 72 hours (3 days) before putting them in your household rubbish bin. It will protect our staff and enable us to run our services.
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