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Track, Inspect and Comment on an Application

Applications for planning permission, listed building consent and conservation area consent can be inspected and commented on in a number of different ways.


Use our online system (Public Access) to search for, track and comment on planning applications.

The Council continues to aim to have all application documentation available online within five days of the receipt of a valid application.

To comment on a planning application online you must:

  • register with the system
  • make your comment during the consultation period

All comments made will be displayed on the application and can be viewed by others.

As you enter the public access system you are assumed to be aware of and accepted the:-

  • terms and conditions, copyright and limitations of use.
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Search for an application online

In person

All applications for planning permission, listed building consent and conservation area consent can also be viewed by visiting the customer service centres in:-

  • Guildhall, High Street, Newcastle ST5 1PW or
  • The Town Hall, Liverpool Road, Kidsgrove ST7 4EL.

at any time between 9am and 5pm from Monday to Friday.

e-mail or post

Representations can be made on all applications for planning permission, listed building consent and conservation area consent either by:

Development Management Service, Directorate of Regeneration and Development, Newcastle-under-Lyme Borough Council, Civic Offices, Merrial Street, Newcastle ST5 2AG.

Please include the application reference number in all correspondence to ensure that your comments are taken into consideration in the determination of the relevant application (the reference number can be obtained on the website using this link).

Please note

All representations should be submitted by a specified date which can be found using this link, finding the relevant application and pressing the tab titled ‘important dates’.  The relevant date is the ‘overall expiry’ date.  Please note that you will not be able to comment on an application using the ‘submit comments’ tab, referred to above, after the overall expiry date.

Please bear in mind that any communication you send will be open to inspection by, and may be copied to, other parties.  Any communication received concerning this application will be displayed on the Internet. You may wish to avoid unnecessary publication of your personal details by sending your representations as attachments when corresponding by email, but you will need to include your name and address.

If a decision has already been made on an application, your comments cannot be taken into consideration, no matter how relevant to its determination.  A decision can be made at any time after the overall expiry date and it is therefore very important that your representations are received by that date.

What you can comment on

Planning applications are decided only on the basis of material considerations which must be relevant to making the planning decision in question and relates to matters of public interest such as:

  • the effect on a neighbour's daylight, sunlight or privacy
  • the impact on traffic, road access, parking and servicing
  • layout and density of buildings
  • design, appearance and materials
  • impact such as noise generated by the proposal
  • nature conservation

The council cannot consider non-planning issues such as:

  • loss of view
  • the effect on property values
  • land ownership or restrictive covenants
  • personal circumstances (unless exceptional such as relating to a physical disability)
  • competition between rival businesses
  • matters controlled under other legislation such as building regulations

If you are unsure as what are matters that can be taken into consideration you can seek assistance by speaking to the case officer, either in person or by arranging a meeting.  You may also be able to obtain assistance in formulating your comments from Planning Aid England.

Copyright and terms and conditions

Plans, drawings and material submitted to the council are protected by the copyright acts (Section 47, 1988 Act). You may only use material which is downloaded and/or printed for consultation purposes, to compare current applications with previous schemes and to check whether developments have been completed in accordance with approved plans. Further copies must not be made without the prior permission of the copyright owner.

Last updated 12 June 2017

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