Home > All Services > Community > Partnerships > Domestic Abuse

Domestic Abuse

Definition of domestic abuse

The Home Office definition of domestic abuse is:-
"Any incident or pattern of incidents of controlling, coercive or threatening behaviour,  violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality. This can encompass but is not limited to the following types of abuse; psychological, physical, sexual, financial and/or emotional"

Newcastle-under-Lyme Borough Council are committed to tackling domestic violence by increasing awareness, promoting good practice and improving support for victim survivors and their families.


Helpline numbers:-
Arch North Staffs domestic violence helpline 01782 205500 9am – 3pm

Arch North Staffs website

24 hour domestic violence helpline 0808 2000 247

Staffordshire Police – non-urgent number 101
In emergency dial 999

Child line – 0800 11 11

Broken Rainbow (LGBT) – 0845 2604 460

SAVANA sexual violence and rape support service – 01782 433205

Male victims – 01782 683702 (9- 5) or helpline Tuesday 4.30pm-6.30pm

Refuges - a safe place to stay :-
Elizabeth House, Newcastle – 01782 713737

Potteries Women’s Refuge – 01782 822885

Refuge – 01332 200027 (specifically for Asian women)

Websites and other useful numbers :-
Newcastle Housing Advice - 0345 850 9698  Newcastle Housing Advice website 

Karma Nirvana – 0800 5999 247
'Honour' based abuse and forced marriage Karma Nirvana

Hideout – a website for children and young people

Respect - information about the Respect Phoneline
For perpetrators of abuse

National stalking helpline – 0808 802 0300 National stalking helpline website

Women’s Aid website

Staying safe:-
You will already have your own methods of coping but there may be other things you can do to try and keep you and your family safe.  Please follow the link below to Arch’s website for more information.

Arch North Staffs website


Last updated 26 September 2017

Back to the top of the page