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Private Hire and Hackney Carriage Licences


Guidance has been issued by the Government to help drivers with methods to continue to work safely during the pandemic period, to protect both themselves and their passengers.


All Hackney Carriage and Private Hire Vehicle Applications 

To submit a new or renewal application for a Hackney Carriage or Private Hire vehicle please complete your application via this link

It is very similar to many online booking/shopping forms where you have some mandatory questions and cannot progress unless you complete certain sections. The forms consists of the same questions currently requested on the paper application form. As part of the online application you will be required to submit scanned copies or clear images of the original documents, and make payment online with a debit or credit card. If you do not submit these then you will not be able to progress to the payment stage and your application will not be accepted.

Hackney Carriage Vehicles required documents

Private Hire Vehicle required documents

You will be required to book a Council garage test prior to submitting the application.  Please note that the vehicle cannot be tested more than a month before a renewal but must pass the test before the expiry date to be classed as a renewal.  You will soon be able to book the test online but for now you can do so via the telephone on 01782 717717.

For further information or to submit missing documents please email the Licensing Team.  You will be required to work within the policy so if you are not sure, please ask.

Renewal Driver Applications

The Council are only accepting applications to renew an existing Dual Hackney Carriage & Private Hire Drivers Licences via email to the Licensing Team. Unfortunately we will not be accepting applications from new drivers at this time.

In the email you must state the below information:

  • Name
  • Address
  • Date of birth
  • Current badge number
  • Current badge expiry date
  • Online DBS reference number or their reference for the DBS Update Service

You must also attach either scanned copies or clear images of the application form and original documents listed here. The maximum limit for incoming emails is 20Mb so please try and consolidate documents onto fewer attachments where possible. Failure to do so may mean your application is rejected.

Those applications that provide everything required will be contacted via telephone to make payment with a debit or credit card. Those unable to provide everything in one go will receive contact from the team explaining what is missing and what to do next, or rejecting the application resulting in the application having to be sent again.

Please do not email unless you have all of the required documentation

The Council Safeguarding Training is now available online.  This can be booked by contacting customer services on 01782 717717.

The Disability Equality Training remains in place but is now a webinar rather than a face to face session. If you are booked onto a course due to take place in the coming months then you will be contacted by the course provider and asked to sign up to the webinar and will be expected to attend and provide a certificate along with your application. For further details please contact the course provider First Response Training.

As this is a quickly evolving situation it may be that processes change with little notice. We will endeavour to keep the webpage updated with the most current information available at all times.

Newcastle-under-Lyme Borough Council licences the following: - 


Last updated 5 May 2021

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