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Advice Centres

The Citizens Advice Bureau

The Citizens Advice Service gives free, confidential, impartial and independent advice on a range of subjects, including debt, benefits, housing, legal matters, employment, immigration and consumer issues. Citizens Advice is open to everyone regardless of race, gender, sexuality or disability.
If you are seeking advice you can find on-line information at the Citizens Advice Guide website.

Call The Citizens Advice Bureau for free!

The Advice line numbers are free to call from all landlines and mobiles

Local Adviceline

0808 278 78 76

National Adviceline

0800 144 88 48

Relay UK

For people who can’t hear or speak on the phone

18001 then 0800 144 88 84


Chesterton Community Forum One Stop Shop

Chesterton Community Forum One Stop Shop at 6 Edensor Court, London Road, Chesterton, Newcastle, Staffs. ST5 7EA,
is run by a team of 18 local volunteers, whose ages range from 17 to 80, are responsible for coordinating a wide range of services.

Newcastle-under-Lyme Borough Council services available at the shop include bus passes, waste management, streetscene and community safety.

Residents can also find out more about planning matters and the RENEW programme – as well as enlisting the help of our dog wardens.

Aspire Housing are also represented at the one-stop shop – tenants can report repairs and people can also apply for properties there.

A whole host of other organisations are also based at the centre, including the pension service, trading standards, Staffordshire County Council, the police, Newcastle College and Chesterton schools.

To contact the one stop shop call 01782 563603

Last updated 15 June 2021

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